Privacy Policy
Last updated: 29 May 2026
VineNanny is a trading name of Maroshal2 Ltd. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
VineNanny is a trading name of Maroshal2 Ltd, registered in England and Wales. Data Controller: Maroshal2 Ltd (trading as VineNanny) Address: Unit 2, 119–121 Nathan Way, London, SE28 0AQ Email: [email protected] Phone: +44 7366 695508 If you have any questions about how we handle your data, please contact us at the above details.
2. What Data We Collect
We may collect and process the following personal data: • Identity data: full name • Contact data: email address, phone number, postal address • Booking data: service type, preferred dates and times • Communication data: messages sent via our contact form or email • Technical data: IP address, browser type, pages visited (via cookies) • Financial data: payment information (processed securely by third-party providers)
3. How We Use Your Data
We use your personal data for the following purposes: • To process and manage your booking or enquiry • To communicate with you about our services • To send service-related notifications and confirmations • To improve our website and services • To comply with our legal obligations • To prevent fraud and ensure the security of our services
4. Legal Basis for Processing
We process your personal data on the following legal bases: • Contract: where processing is necessary to fulfil a booking or service agreement • Legitimate interests: to manage and improve our business operations • Legal obligation: where we are required to process data by law • Consent: where you have given us explicit consent (e.g. marketing emails)
5. Data Sharing
We do not sell your personal data. We may share your data with: • Nannies and childcare professionals (only as necessary to fulfil your booking) • IT and technology service providers who support our operations • Payment processors (for secure transaction handling) • Regulatory authorities where required by law All third parties are required to handle your data securely and in accordance with applicable data protection law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements. Booking records are typically retained for 6 years in line with UK tax and legal requirements. You may request deletion of your data at any time (subject to legal obligations).
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. All data is transmitted over encrypted connections (HTTPS).
8. Your Rights
Under UK GDPR, you have the right to access, correct, delete, restrict or object to the processing of your personal data. Please see our GDPR Rights page for full details on how to exercise these rights.
9. Cookies
We use cookies on our website. Please see our Cookie Policy for full details of the cookies we use and how to manage them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of last update shown at the top.